Use the management link in your Purelight subscription emails to check your subscription and the options available to you.
Find your subscription
Search the inbox you used at checkout for your subscription confirmation or recurring-order email. Open the subscription management link inside. The link is personal to your subscription, so keep it private.
Make a change or cancel
Open your management link to review the available options, or email info@purelightcoffee.com for help. There is no minimum number of orders and no cancellation fee under our current subscription terms.
Make changes before your next scheduled charge date to avoid that charge. Cancelling a subscription stops future renewals. It does not automatically cancel or refund an order that has already been charged.
For an already charged order, email us as soon as possible. We review change and cancellation requests based on the order's progress; they are not guaranteed once an order is placed. Please wait for our confirmation. See our Purchase Options Cancellation Policy for details.
Cannot find your email?
Email info@purelightcoffee.com from the address associated with your subscription. Tell us what you need changed and include your order number if you have it. Never send your password or full payment-card details.
Thinking about subscribing?
Choose Subscribe & save on an eligible product for 15% off every subscription order, including your first. Choose delivery every 2 weeks or every month. Your subscription renews and your payment method is charged automatically at that interval until you cancel.
Subscriptions are available for coffee and matcha, but not gift cards. U.S. subscription orders ship free. Check your selected product, delivery interval and recurring price before completing checkout.
Want to try a coffee first? Choose a one-time purchase. It does not start a subscription.
Can I combine a subscription with a pair offer?
No. The house-blend and pod pair offers apply only to eligible one-time purchases. Subscription items receive their subscription price and do not count toward a pair offer. Only one pair offer can apply per order, and it cannot combine with discount codes or other automatic discounts.
